Facebook
Twitter
CHT Solutions Blog<
Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Here at Custom Home Theater Solutions we take pride in our customer service. We try our hardest to ship all items the same day if ordered by 3.00pm (Mon-Fri).
We offer both regular and express post. Prices are $6.50 for regular post and $9 for express post regardless of order size (Australia Wide only). Regular post usually takes between 3 and 5 full working days for items to arrive interstate while Express post will usually arrive within 1-2 working days depending on location. We can not be held responsible for any packages which are delayed by Australia Post, we will however do our best to locate any late packages. - We're open to International customers, just contact us first and we'll organise a shipping quote to your country.
We now also offer a local pick up for those based in W.A, local pick up is from Singleton which is south of Perth. Please make arrangements with us before selecting this option. - Privacy & Security
- Your privacy is important to us. We provide you with this privacy notice to explain our online practices. We do not sell your information to other organisations or make our list available to anyone outside the organisation. From time to time we would like to contact you about our products and our current specials. If you would like us to remove you from our distribution list please contact us though our Contact Page.
Our website is set up with a SSL certificate to ensure all of your details are kept safe. ANZ eGate service is responsible for all Visa / Mastercard transactions, so you can be sure that your information and credit card details are safe.- Returns & Replacements
- All items carry a 12 month warranty unless stated otherwise in the item description. This does not cover improper use or intentional damage.
We also offer a 30 day money back refund if your not 100% happy with our products or if there not what you need. Simply contact us to arrange return and we'll refund your money less shipping costs when we receive them. - Payment, Pricing & Promotions
- We currently accept a range of payment options including Visa / Mastercard (Via ANZ eGate Merchant), Paypal, Direct Deposit, check and money order. We are also able to accept cash on local pick up items via arrangement.
- If you are an installer or retailer we will be happy to offer you better pricing on larger order qty's than we currently have listed, you can either send us an email or fill your cart full of your desired products and click the request quote button in cart, we will then be able to send you our best price. Our quotation system can also be used by all customers if they are purchasing a large amount of products or looking to do their whole home theater.
- We run promotions all the time so it is best to sign up for our newsletter and join our facebook fans page for exclusive offers and special deals.
- Viewing Orders
- We will update you with all order information via email, you can also login and check your account to see current state of all orders.
- Updating Account Information
- It is recommend that you keep your account information accurate and as up to date as possible, This will allow us to get in contact with you in case there is any hold up's with current orders.
So Happy
The PEOPLE THE price and most importantly the quality makes these these cable the best Balanced cabl... - Wazim
VERY DEEP BASS AND WIDE SOUNDSTAGE
300HZ CABLE ATTACK LIKE UNBELIEVABLE SOUND STAGE HONESTLY I HAD OWN JIB 005A SERIES HOOK WITH MY TAN... - RUBEN POGI
Excellent Product
No hesitation in using this product & this company again. Value for your buck was also a bonus. ... - BC
Impressive
These cables represent great value for money above else. They are very well priced cables with a sup... - Samuel
Simply first class
These are great cables. Great price and work so well. Shipping and handling was within 24 hours of t... - Petacat
Really happy with everything
I decided to see if I could get more out of the upgrades I have recently made to my amplification an... - Petacat
Great Speaker Cables.
Firstly, the cables themselves look fantastic. It is shame that they run out of sight as they certai... - Vitruvian
Good Value
Very happy with the solid construction and positive lock on of these xlr's . The fast delivery was g... - Colin
CHT Crazy Deals
-
Regular Price:
Special Price:
-
1.5m HDMI Cable High Speed With Ethernet HEC Premium Series *3 Pack*
Regular Price:
Special Price:
